Refund & Return Policy Generator
Fill in your store details below to generate a plain-language refund and return policy you can publish on your site.
Enter your store details
This generates general-purpose policy text based on your inputs — have it reviewed by a professional before publishing.
Why every store needs a written return policy
A missing or vague return policy is one of the most common reasons customers hesitate at checkout, and it's frequently referenced in payment processor disputes. A clear policy — stated in plain language, not legal boilerplate — sets expectations before a purchase and gives you something concrete to point to if a dispute arises.
Step-by-step usage guide
- Enter your store name and support email.
- Set your return window and the condition items must be in.
- Choose who covers return shipping and how refunds are issued.
- Click Generate policy, review the text, then download and publish it on a dedicated policy page.
Frequently asked questions
Is this legally binding or reviewed by a lawyer?
No — this is a plain-language template generated from your inputs, not legal advice. Consider having it reviewed by a professional familiar with your local consumer protection laws.
Does this account for country-specific consumer rights?
No — return rights vary by country and region (for example, mandatory minimum return windows in the EU). Adjust the generated text to comply with rules in the countries you sell to.